Personal Data Missing?

People's Bank is reporting that a tape is missing containing the personal data of 90,000 account holders. I could launch into one of the many "shame on them" rants, but in reading the article, it sounds like People's Bank actually had a plan of action if something like this were to occur. The fact is, all of our personal data are handled by human-run machines, and transported by humans, so there is a strong likelihood that something like this can happen. I sure hope my bank has a plan!!